The Hudson Group Team

Mark Ustik
President & Chief Executive Officer
Mark Ustik has more than 20 years of business experience that combines a rare blend of technical knowledge with extraordinary marketing ability. His background is grounded in systems development and network design in the communications industry for large international enterprises, including Telematics International, The Associated Press, British Petroleum, and various companies in Europe and Asia. Ustik has founded and led successful transitions of three technology and marketing companies, and has been instrumental in the turnaround of both the technology division of a large organization and a small communications firm that provided private label services to major telecommunications companies.

Mark is supported by several talented individuals with extensive backgrounds in many related and complimentary industries:

Derek Skawinski
Vice President Software Development
Derek Skawinski oversees the ever-expanding team of developers at The Hudson Group. He ensures consistency in approach as new modules are designed and coded. Derek has architected much of the baseline functionality of the Hudson suite in concert with Mark Ustik. Prior to joining Hudson in 2001, Derek was Vice President and Treasurer of a large, successful shared ride airport transportation company operating in eastern Massachusetts and serving Boston Logan International Airport. Derek’s eight years of experience in ground transportation ensures that all technologies that he works to integrate into Hudson applications contain features that have real-world applicability to Hudson’s ground transportation clients.

Richard Sorrentino
Vice President Customer Satisfaction
Rich Sorrentino has the rewarding task of ensuring that Hudson clients, both new and long-term, are having their Hudson software and technology needs met each and every day. One of the founding staff members of Hudson, Rich has performed or overseen every new client setup and installation since joining Hudson in 2000. Once the Hudson development team releases new features and functionality, Rich ensures that it is configured according to each Hudson clients specific and unique requirements. Having seen so very many different client operations over the years, Rich has developed the extraordinary ability to guide clients through the process of transitioning to newly released Hudson technologies and ensuring that the result, in each and every case, is an improvement in overall operational efficiency. Reporting to Rich are department heads Robert Lentini-Technical Support Manager, and Lyndy Burnham-Product Development, Documentation, andMarketing.

Peter Kowal
Business Development Manager
Peter Kowal is tasked with informing current Hudson clients of any new products and releases that may help them to increase revenue or streamline their business operation. Peter also investigates parallel and vertical markets where Hudson applications and marketing efforts should be directed. Peter oversees the Hudson sales effort and manages the sales team members. Peter was lured to join The Hudson Group in 2006 after a successful tenure as Enterprise Sales Manager with FleetMatics, a European based company specializing in cutting edge GPS and Automatic Vehicle Location systems. Hudson worked closely with Peter to begin the integration of GPS and AVL services into the fleets of the existing Hudson client base.

Mike Kaliczak
Web Product Manager
Mike Kaliczak is responsible for maximizing the benefits to Hudson clients of integrating and transitioning to as many web-based Hudson features as possible. Migrating to web based functionality allows Hudson clients to expand their reach and global market potential while simultaneously reducing operational overhead and ensuring an easier, efficient traveler / end user experience. Mike has assisted clients in achieving measured and consistent increases in passenger counts and revenue through a strong Internet presence. With a professional history including direct marketing, graphic arts and design and 13 years of experience in airport ground transportation, Mike ensures that both form and function are achieved.

Robert Lentini
Technical Support Manager
Bob Lentini coordinates the internal and external client centric tech support efforts of The Hudson Group. In this capacity, he works to ensure that all technicians are properly and thoroughly versed and capable of troubleshooting Hudson applications, products and services. Bob is responsible for setting and overseeing the routine and 24/7/365 emergency support services offered by Hudson. Bob does all the configuration, management and updating of Hudson’s online hosted-server networking resources and manages all Hudson office data, networking and telephony systems. Bob joined Hudson in 2006 after nine years with Lyrix, Inc. a speech recognition and unified communications company, where he served five years as Senior Network Engineer.

Kristen Florence
Project Manager
Kristen Florence joined Hudson in 2007 to ensure that standardized processes are established and observed during setup and transition for all new clients. Kristen is the primary point of contact for new clients during the initial installation period and develops a list of tasks unique to each install as well as the comprehensive installation schedule. Kristen works closely with the VP of Software Development to assist the development team with striking a balance between the demands of integrating emerging technologies into Hudson applications and the requests from current clients to add features and enhancements that will improve their business operations. This involves a frequent and constant re-evaluation of client needs as well as the responsibility for determining comparative sense of urgency.

R Lyndon Burnham Jr
Product Development, Documentation, Marketing
Lyndy Burnham came to The Hudson Group in 2003 after nearly ten years with a successful and progressive limousine service that was named Best Large Operator in the USA by Limousine and Chauffeured Transportation Magazine. Lyndy has served clients as a chauffeur and has worked as Reservations Agent, Dispatcher, Operations Manager, and Director of Corporate Development. With his unique understanding of all aspects of a ground transportation company and background in teaching, Lyndy frequently helps configure Hudson systems for new clients and does much of the initial training and orientation. Lyndy manages special projects for The Hudson Group and also authors Hudson's TechTips client newsletter, articles for trade publications, Hudson's online KnowledgeBase and supports the sales team with marketing and documentation materials.